1.  Introduction

Please read the following terms and conditions (“Terms”) very carefully as your use of the Website’s services (“Services”) is subject to your acceptance of, and compliance with, these Terms.

In these Terms, references to “you”, “User”, or “Member” shall mean the end user accessing the Website, and its contents, and using the Services offered through the Website, “Service Providers” mean independent third party service providers, and “we”, “us” and “our” shall mean the Company “SRIPAD ENTERPRISES” also known as Praachina.

Before you begin, please review our Privacy Policy, as we will require certain personal information such as your name, email address, billing and delivery information, where we will safeguard and use this information as noted. By using our service (“Service”) you are deemed to have read and accepted these terms and conditions set forth, thus forms a binding legal agreement between you and The Tea Shop pursuant to which you agree to comply with the Terms of Service, and use this website only in a manner consistent with this Terms of Service. If you do not agree with any part of the Terms of Service, please do not access this website.

2.  Ordering & Payment

• Orders can be placed through our website.
• We accept payments via credit/debit cards, UPI, net banking, and COD (if applicable).
• Prices are subject to change without prior notice.

3.  Shipping & Delivery

• We ship across India. Estimated delivery time is 5-10 business days.
• Shipping charges may apply and will be displayed at checkout.
• We are not responsible for delays caused by external factors such as courier services.

4. Cancellation Policy

Orders can be canceled before they are shipped. To cancel, contact us at support@praachinaliving.com /+91 77028 80406 as soon as possible.

• Once an order is dispatched, it cannot be cancelled, however if there’s any damage to the product we will replace it.
• If a prepaid order is cancelled before shipment, a refund will be processed within 5-7  business days.

5.  Returns & Refunds

• Returns are accepted within 3-4 business days of delivery if the product is unused and sealed.
• Refunds will be processed within 5-7 business days after we receive the returned product.
• To initiate a return, contact our support team at [support@praachinaliving.com / +91 77028 80406].

6.  Product Disclaimer

• Our oils are 100% natural, and slight variations in color or texture are normal.
• The benefits of our products may vary from person to person.
• Please check for allergies before use, we are not responsible for any adverse reaction.

7.  Privacy & Security

• Your personal information is protected and will only be used to process your order.
• For more details, please refer to our Privacy Policy.

8.  Intellectual Property

• All website content, including images and text, belongs to Praachina.
• Unauthorized use or reproduction of our content is not allowed.

9.  Governing Law

• These terms are governed by the laws of India.

10.  Contact Us

For any questions regarding our Terms of Service, please contact us at support@praachinaliving.com or call +91 77028 80406.