1. Shipping Locations
- We currently ship across India.
- If your location is not serviceable, we will notify you before order confirmation.
2. Processing Time
- Orders are shipped in 1-2 working days.
- Orders are delivered within 7-10 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with tracking details.
3. Shipping Charges
- Shipping charges are calculated at checkout based on order weight and delivery location.
- Free shipping is available on orders above [₹ 1000], if applicable.
5. Order Tracking
- You can track your order using the tracking link provided in your shipping confirmation email.
- If you do not receive tracking details, contact us at [support@praachinaliving.com / +91 77028 80406].
6. Delayed or Lost Shipments
- If your order is delayed beyond the estimated delivery time, please reach out to us.
- We are not responsible for lost or stolen packages once marked as “delivered” by the courier.
7. Damaged or Incorrect Orders
- If you receive a damaged or incorrect product, report it within 3-4 business days of delivery with photos or videos as proof.
- We will arrange for a replacement or refund as per our Return & Refund Policy.
8. Contact Us
For any shipping-related inquiries, please contact us at support@praachinaliving.com or call +91 77028 80406.